Samsung Freezer Not Freezing (Helpful Solution)

Looking To Know Why Your Samsung Freezer Is Not Freezing?

This article will explain or discuss:

  • Samsung freezer is not freezing properly and its solution.
  • And much more!

You’re in the right place!

Regardless of whether the thermostat, temperature control or other parts of your Samsung freezer aren’t working like they should, you should fix any issues quickly. Often, troubleshooting can be enough to fix your Samsung refrigerator on your own. 

Ready? Let’s get started!

Samsung Freezer Malfunction Solutions


1) Check The Temperature Settings

The first step in troubleshooting a Samsung freezer that’s not freezing is to verify the temperature settings.


  • Make sure that the temperature is set to the recommended level, i.e. around 0°F (-18°C).
  • If the temperature is set too high, the freezer may struggle to maintain the appropriate freezing conditions.
  • Make sure to refer to the user manual to adjust the temperature settings.

2) Ensure Proper Air Circulation

Make sure there is adequate space around the freezer to allow for proper airflow. Rearrange any items that may be blocking the air vents inside the freezer.


  •  Proper air circulation is vital for maintaining an optimal freezing environment in your Samsung freeze
  • Just as the condenser coils can get dirty, so can the freezer vents. You should periodically check to see if there is any build-up of debris.
  • Vents should be completely clear of debris or items to function properly.
  •  If the vents inside the freezer are blocked by food items or ice, they may restrict the airflow preventing the freezer from cooling efficiently.

3) Clean The Condenser Coils

 If the condenser coils behind or under the freezer are dirty, they won’t function correctly. In fact, heat will be trapped in the unit, causing inadequate cooling.


  • Dust may accumulate on the condenser coils which may prevent the cooler from functioning properly.
  • Make sure to clean the condenser coils using a vacuum cleaner or a soft brush. 
  • Make sure to clean the condenser coils every 3 to 6 months.

4)  Examine The Door Seal

A faulty door seal can also be a common culprit for a freezer not freezing properly.


  • Make sure to inspect the gasket around the freezer door for any signs of damage,wear or debris.
  • A damaged door seal allows warm air to enter, disrupting the freezing process.
  • Make sure to clean the gasket with soap water and ensure it’s properly aligned with the freezer frame.

5) Verify Power Supply And Settings 

Sometimes the issue with a Samsung freezer not freezing may be due to power-related problems.


  • Make sure that the freezer is receiving a stable power supply by checking the power cord and the outlet it is plugged into.
  • If the freezer is in demo mode it may disable the freezing function.
  • Make sure to check the manual to disable the demo mode and confirm the freezer is working properly.


6 )Check The Evaporator Fan

 This is the piece that ensures proper airflow throughout the freezer.


  • If the fan is not functioning properly it may result in improper cooling.
  • If you hear any unfamiliar sound from the freezer, there may be an issue with the fan motor or wiring. 
  • It’s better to call a technician in such cases.

7) Contact The Samsung Service Centre

If none of the steps mentioned above resolve the problem and your Samsung freezer is still not freezing, it is advisable to seek professional assistance.

Contact Samsung’s customer support or schedule a service appointment with an authorized technician.

 They possess the expertise and specialized tools to diagnose and repair complex issues with your freezer.


A Samsung freezer not freezing can be a frustrating situation but with the help of this troubleshooting guide you can identify and address common problems.

Remember to check the temperature settings,ensure proper air circulation,examine the door seal, verify power supply and settings, and address any ice maker issues.

If all else fails, reach out to professional technicians for further assistance.

About The Author

Leave a Comment

Your email address will not be published. Required fields are marked *

Scroll to Top