Tozo Earbuds Not Working (Left & Right Both Side Solution)

Looking to know why your Tozo earbud is not working?

You’re in the right place!

This article will explain or discuss:

  • Tozo right earbud is not working and its solution
  • Tozo left earbud is not working and its solution
  • Tozo one earbud is not working and its solution
  • And much more!

Ready? Let’s get started!

I have given 5 methods in this article to fix your Tozo earbuds not working problem. Whether your right or left Tozo earbud is not working, you can apply the method which has been described below and fix your Tozo earbud.

Did You Know: The Tozo earbuds are waterproof and you can freely use them during the rainy season.

Tozo Earbuds Malfunctioning Solutions

1) Battery Issue

The first thing you can do when your Tozo earbuds are not working is to check the battery.Tozo earbuds come with a charging case which can charge the earbuds multiple times.

This issue can show under many circumstances but in most of the cases users forget to unpair their Tozo earbuds from their device when they are not using them. 


  • Make sure you turn off the earbuds when you are not using them.
  • Make sure to immediately unpair the device when you are finished using them.
  •  Make sure to check if the charging case is fully charged and try to charge the earbuds for a few minutes.
  •  If the earbuds still do not work, you may need to replace the battery.

2) Connectivity Issues 

 One of the most common issues users face with their Tozo earbuds is connection problems.

This can occur if the earbuds are not properly paired with the device or if there is interference from other Bluetooth devices in the area.


  • Make sure that the earbuds are paired correctly with your device. 
  • Try to reset the earbuds by removing them from the charging case and turning them off. 
  • For resetting your earbuds you have to press and hold the touchpads on both earbuds for 5 seconds until the LED lights turn off.
  • Place the earbuds back in the charging case and try to pair them again with your device.
  • If you are still facing connection problems then turn off any other Bluetooth devices in the area to reduce interference.

3) Software Update

Checking for software updates is easy and can be done through the Tozo app on your device.

By ensuring that your earbuds have the latest software version installed, you can help to resolve any issues and ensure that they are working to their full potential.


  • To update your Tozo earbuds software you need to download the Tozo app on your device.
  • Make sure that your Tozo earbuds are connected to your device via bluetooth. 
  • You can check the connection status of your earbuds by opening the bluetooth settings on your device.
  • Open the Tozo app and open the “Device” tab there you will see a list of your connected devices. Find your  model of the Tozo earbuds and click on them.
  • You will see the earbuds software version and the date of the last update.
  •  If there is a new update available, you will  get to see an “Update” button.Click on it to start the update process.

4)Clean your earbuds

Blocked earwax can also be a reason for why your Tozo earbuds are not working properly.

Over time, earwax can accumulate and block the earbuds, which prevents sound from passing through. 

It’s important to clean the earbuds regularly with a cotton swab  and avoid sharing them with others to prevent this from happening which will result in an improve in sound quality.

5) Contact The Tozo Customer Care Team

If none of the above steps work, contact the Tozo customer care team. They will be able to provide you with additional troubleshooting steps and may be able to replace the earbuds if they are faulty.


There can be several reasons for Tozo earbuds not working correctly. However, most of these issues can be resolved by following simple troubleshooting steps.

By following the steps outlined in this article, you can troubleshoot these issues and get your Tozo earbuds working properly once again.

Therefore, it is crucial to keep these measures in mind to make the most out of your Tozo earbuds.

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